Learning & Impact Lab

To better support STARs, SkillUp's Learning and Impact Lab turns real time data into practice, reshaping the marketplace and driving systemic change.

Transforming Learning into Actionable Impact

We strive to be at the forefront of innovation and to deliver measurable results through our tenacious and endless curiosity. 

Our Learning and Impact Lab advances individuals skilled through alternative routes (STARs) through action research, worker journey insights and transformative success stories of workers attaining economic mobility. 

By leveraging our comprehensive platform analytics, STARs feedback and a coalition of partners who serve STARs directly, we improve products and services and drive collective systems change across the workforce ecosystem.

Looking for a partner to test, iterate, and innovate with? Inquire on our partner form.

Test, Learn, Iterate.

Questions We're Currently Researching

Can AI Better Coach STARs Toward Good Career Paths?

What Role Do Durable Skills Play in Youth Career Exploration?

How Do Workers Feel About the Economy and Job Opportunities?

SkillUp Quality Standards

What Makes Our Career Platform Different

Our goal is to make every career and training opportunity on SkillUp valuable for workers. We assess offerings using labor market data, employer needs, and local wage benchmarks, focusing on in-demand jobs, affordable short-term training, and meaningful credentials.

SkillUp’s high-quality standards are built in alignment with some of the most respected voices in workforce and education reform. We draw on and integrate frameworks and data from:

Opportunity@Work, Onet, CareerOneStop, Bureau of Labor Statistics and Lightcast

The gateway labor data and career categories form the foundation of how we define and present high-potential career paths for STARs.

America Succeeds

The durable skills framework helps ensure job seekers know what transferable, human-centered skills they need to succeed across industries.

American Opportunity Index

This informs our filters and highlights employers committed to job quality and advancement.

API Partners

Willow Education, Kuder, American Student Assistance (ASA) and Overgrad use to embed trusted content directly into their own platforms, extending SkillUp’s impact and ensuring quality guidance meets job seekers where they already are

Steven Lee, CEO, SkillUp Coalition

"At SkillUp, we strive to be data-driven, heart-led."

See Our Latest Research & Innovation

Article
Empower Work & SkillUp Coalition Selected As Workplace Innovation Now (WIN) Challenge Awardee
Report
Integrating AI into Career Navigation Services SkillUp’s Journey and Lessons Learned
Article
Skilled Trades, Community Value and Building Purpose-Filled Careers
People-First Webinar

People, Purpose & the Promise of Human-Centered AI in Workforce Development

Join us to explore how workers who are skilled through alternative routes (STARs) engage with AI-enabled and human-centered career support. Drawing on early evaluation data from SkillUp’s My Career Coach AI, this conversation will explore where STARs lean in, where they disengage, and what the data is beginning to show about the role of purpose, self-knowledge, and human connection in keeping workers on a forward trajectory. Panelists will bring cross-ecosystem perspectives as practitioners, researchers and philanthropic funders to discuss why they’re investing time and resources into AI solutions that center human agency, and what responsible, people-first technology requires to deliver economic mobility.

Attendees will leave with early learnings from a specific human-centered AI pilot (SkillUp’s My Career Coach beta), including early impact data from MDRC's independent research, frontline coaching insights from Empower Work, and how funders approach human-centered initiatives in an AI-powered world. They will also gain a practical lens on emerging patterns around user motivation, pain points, and the moments where human interaction is irreplaceable by technology. 
 

Monthly Newsletter

Keep a PULSE on SkillUp

Keep a pulse on SkillUp and STARs with our monthly newsletter. Subscribe if you’re looking for data, strategies and inspiration culminating in success stories of people transforming their lives and careers. Here are our most recent releases:

A real-life impact story from our partnership with EmpowerWork

How Dawn Utilized SkillUp & Text-Based Coaching to Become a CNA

After months of long-term unemployment, Dawn felt like she'd exhausted every option and had nowhere left to turn. Through SkillUp, she was connected to resources like our career coaching; that's when she reached out to Empower Work. Learn how a conversation with a peer counselor helped her regain confidence and change the trajectory of her work life. Read more about our lessons from working with Empower Work. 

Get to Know Us

About SkillUp

Our staff and coalition partners are contributing time, energy and resources to provide the best upskilling and career resources to workers across the country. 

What we've accomplished thus far is a direct result of our Core Values:

  • Champion Worker-First
  • Empower Impact
  • Embrace Collaboration
  • Exemplify Curiosity
  • Embody Accountability

Embrace Collaboration. Learn Together.